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Here for every step

A question, a little help, or an idea to share. Tell us in your own words, and we’ll help you find the next step.

A guide to your first websiteBuild, edit, and publish. One step at a time.

Tell us what’s on your mind

Something you’re stuck on, a question about your account, or a design you’d love to see. We’re listening.

Tell us what you need or what happened. If it’s about a particular page, include its link so we can take a look.

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Your answer might be here

Why can’t I copy a prompt?

Check that you’re signed in, your plan includes the design, and you have copies left for today. Still stuck? Send us the design’s link and your account email.

I forgot my password. What do I do?

Open the password reset page and enter the email you signed up with. Check your inbox and spam folder for the reset link.

Reset your password
How do I change a result I don’t like?

Go back to the chat where you built your website and ask for one change. Try: “Make the headline bigger and keep everything else as it is.” The guide has more examples.

Open the guide
How do I manage my subscription?

Open your profile and select “Manage billing” to review your subscription or manage renewal. If you need help, message us using your account email.

Can I suggest a design or a new section?

Absolutely. Tell us what you’d find useful, such as navigation, testimonials, or a booking page. If you have an example you like, include its link.